Frequently Asked Questions
How much shampoo or conditioner should I use?
Depending on the size of your pup, pour a generous splotch of either product on the palm of your hand, rub into a soft lather, and massage thoroughly. Don’t forget to give your pooch a good rinse!
Does Top Top ship internationally?
Please refer to our shipping policy here.
How do I get a refund?
Unfortunately, due to the nature of our products and for hygiene purposes, we do not employ a refund policy. There are a few exceptions, for example a damaged or defective product upon arrival, or if you have received the wrong item, upon which we will evaluate the matter on a case-by-case basis.
For more information, check out our refund policy here. Or treat your doggo to a good shower, that’ll put a smile on their face and a wag in their tail.
Can my business work with Top Top?
Sure, we’d be glad in working together with you. Please contact us at firstname.lastname@example.org for collaborative purposes.
What are my privacy rights?
What are some payment methods I can use?
We accept Mastercard and Visa as modes of payment. For local PAYNOW transactions, do drop us an email or text message for us to further process your order.